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Att skapa användarvänliga nyttoapplikationer för mobila enheter
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This study wants to describe the aspects that become important in the development of service applications. The purpose of this study is to increase the understanding of and give recommendations about interfaces, usability, user experience, processes and mobile payment that considered to be important aspects in application development. Theory has been collected about the topic application development to then use Electronic parkings parking application as a single case for data collection. Qualitative data has been collected by different methods to understand what makes a service application usable. Usability testing/ observations and surveys have been performed on first-time users. A field study has been performed, and interview questions were asked to current users, potential users and former users. Also a process map of the application has been performed. The collected data was structured to see similarities and differences, to perform a result. The theory was compared to the result of the data collections and gets analyzed. The conclusions are that you as a designer should ensure an intuitive using of the application, the process steps feel natural by the user, follow guidelines for interfaces, interest and invite the user, use an interface that signaling loyalty and take into account that some users can be afraid of fraud.

Place, publisher, year, edition, pages
2016. , 53 p.
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik, Mobila enheter, applikationer, nyttoapplikationer, applikationsutveckling, användarvänlighet, användarupplevelse, gränssnitt, processer
URN: urn:nbn:se:ltu:diva-55659Local ID: c7f9252c-d3f6-4342-8d82-0814aa9577dfOAI: diva2:1029043
Subject / course
Student thesis, at least 15 credits
Educational program
Systems Sciences, bacheor's level
Validerat; 20160622 (global_studentproject_submitter)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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Kihlanki, IngridSchenell, Beatrice

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