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Kompetensutveckling i call centers, utopi eller utmaning?: genomförande och utvärdering av Projekt Helhetssyn vid Kalix Tele24
2005 (Swedish)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Place, publisher, year, edition, pages
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik, call centers, kompetensutveckling, lärande, organisationsutveckling, utvecklingsprojekt, interaktiv, forskning
URN: urn:nbn:se:ltu:diva-54625ISRN: LTU-EX--05/225--SELocal ID: b905e495-45ae-4662-82f8-8f5fa59d9dabOAI: diva2:1028007
Subject / course
Student thesis, at least 30 credits
Educational program
Ergonomic Design & Production Engineering, master's level
Validerat; 20101217 (root)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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