Utformning av ett balanserat styrkort i ett företag som präglas av coopetition: En interaktiv fallstudie av tillitens betydelse för ledningsgruppens arbete
Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
The purpose of this study was to create an understanding of the relationship between trust and a management team's ability to formulate goals and strategies under coopetition. The study also aimed to examine the relationship between the design of a balanced scorecard and trust. The study further aimed to create an understanding of how and if a balanced scorecard can affect the ability of a management team, in a business characterized by coopetition, to formulate goals and strategies. The study has been conducted as an interactive and actor-oriented case study on a company that has undergone a merger process. Our results were analyzed by examining five theses, which evolved from the study's theoretical framework. Our results demonstrate that trust is a critical factor in the management team's ability to formulate goals and strategies in a company that is characterized by coopetition. By achieving a sufficient level of trust the ability within a management team to formulate goals and strategies increases. At low levels of trust it is critical to take steps to increase the levels of trust within a management team. The results of the study also show that the process of designing a balanced scorecard can be expected to increase trust within a management team.
Place, publisher, year, edition, pages
2011. , 67 p.
Social Behaviour Law
Samhälls-, beteendevetenskap, juridik
IdentifiersURN: urn:nbn:se:ltu:diva-53165Local ID: a3868a36-2ba2-492d-88c7-166e9617b571OAI: oai:DiVA.org:ltu-53165DiVA: diva2:1026539
Subject / course
Student thesis, at least 30 credits
Business and Economics, master's level
Validerat; 20110616 (anonymous)2016-10-042016-10-04Bibliographically approved