Nyttan med SSG Entre: En utvärdering av en säkerhetsutbildnings påverkan på entreprenörers hälsa och säkerhet
Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Today, contractors are overrepresented in accident statistics – they are more often hurt, and the accidents are usually more serious. The reasons for this are plenty. Among them is the fact that contractors often perform more dangerous work tasks. Furthermore they generally lack health and safety training, and the usage of contracts often results in complex networks of responsibility.SSG provides Entre, a web-based health and safety training program for contractors. The goal of the concept is to improve the contractor’s health and safety. As of today, more than 130 production plants require their contractors to have completed Entre for them to be allowed to perform their work at the plant, and close to 110 000 contractors have completed the training. However, there is to this date still no reliable data available on the actual effects of the train-ing. The purpose of this master thesis is to study the perceived benefits of Entre. The thesis also aims to determine what factors are affected by the training, how the training is usually performed in the companies which use it, and how it can be improved.The theoretical framework that has served as a foundation for the thesis includes theories con-cerning contractors’ overrepresentation in accident statistics. Furthermore, it also includes the-ories regarding learning at the workplace, expected effects from health and safety training and what factors influence these effects, and theories about computer-based training.Data for the study was collected through interviews and a survey. Ten semi-structured inter-views were carried out with respondents belonging to plants requiring Entre and contractor firms using the training program. The respondents consisted of team leaders, health and safety managers, and people with similar roles. Each interview was transcribed, followed by the identification of keywords and phrases. These keywords and phrases were categorized into different themes, upon which the results and analysis were based.The survey was sent by email to a total of around 3000 individuals and resulted in about 400 responses. The survey questions were designed to investigate how different factors had been affected by Entre, i.e. if the factors had been improved, worsened, or remained the same. The data analysis consisted of summarizing the answers. Background variables were compared to other variables using cross tables. With the help of X2-tests statistical significances were de-termined. Beyond above mentioned methods, data were also collected from telephone conver-sations with plants requiring Entre, and a NKI-survey (Customer Satisfaction Index, Swedish: Nöjd Kund Index).The results of the study showed that factors relating to knowledge – e.g. knowledge about responsibility and risks at the workplace – showed most improvement. Other factors relating to behavior and attitudes were affected, but not to the same extent. The benefit of Entre was shown to be in it simplicity and adaptability, but also had advantages concerning time and economy. Disadvantages included the occurrence of cheating; perceived irrelevance for some occupational groups; the risk of some workplace hazards being underemphasized; and the lack of possibility for communication.Entre being a mandatory requirement results in some complex situations. On the one hand, it can force a positive change concerning health and safety, and also provide plants with an as-surance that the contractors have completed a health and safety training. On the other hand, the requirement of Entre may have negative outcomes on factors relating to learning, and suf-fer a risk of the training being perceived as just a requirement.SSG is recommended to further investigate the effects of Entre using more experimental methods. Furthermore, some aspects of the design of the training should be evaluated, such as the expansion of the requirement of mastery of parts of Entre’s educational material. Which occupational groups should be included in Entre, is also something that should be explored.It has not been possible to fully determine the exact effects of Entre. This study should, how-ever, provide the reader with some insights about the training’s effect on different factors, and how it is perceived in the companies which use it. Caution should be exercised when con-sidering the results of the study, as the sample isn’t necessary representative for the whole population and a relatively low response rate was acquired.
Place, publisher, year, edition, pages
2013. , 85 p.
Teknik, SSG Entre, säkerhetsutbildning, entreprenör, datorbaserad utbildning
IdentifiersURN: urn:nbn:se:ltu:diva-52846Local ID: 9ee74db2-d5d2-4672-b019-4b3b28575395OAI: oai:DiVA.org:ltu-52846DiVA: diva2:1026218
Subject / course
Student thesis, at least 30 credits
Industrial Design Engineering, master's level
Validerat; 20131028 (global_studentproject_submitter)2016-10-042016-10-04Bibliographically approved