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Motivation och service inom flygindustrin: en studie av relationen mellan kabinpersonalens motivation och den kundupplevda servicen
2006 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik, kabinpersonal, charterflyg, flygbolag, service, passagerarservice, serviceupplevelse
URN: urn:nbn:se:ltu:diva-52591ISRN: LTU-C/DUPP--06/07--SELocal ID: 9b68b363-c4f9-42ae-95ff-ecb02cd3c412OAI: diva2:1025961
Subject / course
Student thesis, at least 15 credits
Educational program
Business Administration, master's level
Validerat; 20101217 (root)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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