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Hur kan kundrelationer upprätthållas?: när möjligheten till fysisk kontakt gentemot kunden begränsas
2006 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik, customer retention, customer satisfaction, distribution, channels, relationship marketing, win-back customers, kundbibehållande, kundnöjdhet, relationsmarknadsföring
URN: urn:nbn:se:ltu:diva-50582ISRN: LTU-CUPP--06/090--SELocal ID: 7d05c0ed-3c44-4ace-9257-98af59e87375OAI: diva2:1023943
Subject / course
Student thesis, at least 15 credits
Educational program
Business Administration, bachelor's level
Validerat; 20101217 (root)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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