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Using extranets to add value: a B2B perspective
2006 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Business-to-business (B2B) systems for electronic commerce are rapidly becoming an essential resource for competitive success. At the same time, the capabilities of such systems are continually evolving. Extranets for B2B information sharing and transaction handling are becoming increasingly common. The purpose of this thesis is to provide a better understanding on how extranets add value in B2B organizations. To reach this purpose, three research questions are stated, focusing on the types of extranets and their characteristics, the security issues of extranets, as well as the stakeholders served at this level. In order to collect data to be able to answer these research questions, a case study strategy was used, focusing on Ericsson and Volvo in Sweden. Interviews were used as the primary data collection tool. The findings indicate that the type of extranet used depends upon the business model and communication system of the organization. Regarding security issues, organizations are tying to create value by providing a secure environment, where issues like visibility of information are the main concern. In terms of the stakeholders being served at this level, government and community are considered the most important. The results also show that new information technology models like extranets are enabling the development of the advanced commerce capabilities.

Place, publisher, year, edition, pages
Keyword [en]
Social Behaviour Law, Internet, Extranet, Websites, B2B
Keyword [sv]
Samhälls-, beteendevetenskap, juridik
URN: urn:nbn:se:ltu:diva-50418ISRN: LTU-DUPP--06/065--SELocal ID: 7b021386-8bfc-4adc-9499-8a2d861db8c4OAI: diva2:1023777
Subject / course
Student thesis, at least 15 credits
Educational program
Electronic Commerce, master's level
Validerat; 20101217 (root)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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