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Designing an interface for aircraft maintenance and the possibilities of augmented reality: An iterative user-centered design process
2016 (English)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Maintenance plays a major role in the equipment life cycle and is therefore a vital part in order to obtain a sustainable society. In addition to the impact of maintenance error in fight safety, flight delays can directly affect the airline cost and business viability. It is therefore an important part of the aviation industry to develop further. Design is about solving problems and creating solutions. This thesis work is about establishing if efficiency for maintenance technicians can be increased through developing a better software interface. It will also review the possibilities and limitations of augmented reality (AR). Vision dominates perception and therefore is the visualisation of information an important factor when designing any interface. This thesis work strived towards using an iterative user-centered design process in order to establish a high usability. As a general guideline should simplicity be the goal to strive towards. Given two equally functional displays, equal in information content and readability should the display with the fewest visual elements be selected. The goal should be to remove as many elements as possible without compromising function. The motivations to push AR-technology for industrial maintenance are high, and hands- free technology is very desirable. But designing a system that would work is one of the biggest challenges. However, no matter what system that is to be used, by redesigning an interface with respect of design principles, a big improvement can be achieved. There has been research towards an understanding of how AR-tools affect the creativity and mental workload. Cognitive research has showed that providing multimedia means will help preserve information, but could as well contribute to mental fatigue. However, it is of great importance to limit the information. By minimising the information intake will increase the ability of solving problem. After conducting a brief benchmarking, interviews, field trips and testing existing technology did the conclusion result in that AR- technology are not yet ready for implementation for complex products. Therefore did this thesis work resulted in designing an digital interface for tablets. In conclusion could error reduction, better safety, greater maintenance reliability and economic efficiencies be increased through an understanding of the underlying factors of human error (Dhillon & Liu, 2006). This thesis work to have performed an iterative design process in order to achieve a higher usability through applying design principles. The result could claim to be an inspiration for future developments of new interfaces. With the addition of recommendations for how to proceed wit the goal of implanting augmented reality for maintenance.

Place, publisher, year, edition, pages
2016. , 183 p.
Keyword [en]
Keyword [sv]
Teknik, Augmented Reality, användarcentrerad design, flygplansunderhåll, mänskligt fel, teknisk design
URN: urn:nbn:se:ltu:diva-50087Local ID: 760b7666-4404-4401-a1c1-d2b30b155927OAI: diva2:1023443
External cooperation
Subject / course
Student thesis, at least 30 credits
Educational program
Industrial Design Engineering, master's level

Validerat; 20160204 (global_studentproject_submitter)

Available from: 2016-10-04 Created: 2016-10-04 Last updated: 2016-10-13Bibliographically approved

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Nilsson, Anna-Klara

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