Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Chefspyramidens komplexitet: En studie om områdeschefsbefattningen vid Luleå Kommuns Socialförvaltning
2014 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The purpose of this study was to examine the factor that resulted in the social service administration in Luleå instituted a new position, a middle manager between the unit manager and operations manager which is the area manager. Each level of manger; unit manager, area manager, director of operations and associated union party in the study, among other things, carrying their perspective on what is included in the new managers mission. The purpose of this is to see how the new area manager assignments are interpreted between the manager level and union party. The experience are also related to crystallize what the area manager meant for the administration, thereto which advantages and disadvantages that could be inferred based on reports from director of operation, area managers, unit managers and union representatives.There are a number of factors that resulted in a new level of manager in the social services administration in Luleå. In a review in 2009, it was clarified that the operational issues were at risk of operations manager whose mission also had a strategic aspect that was overlooked. The operation manager had also signaled that they didn´t had the stamina to be there for the unit managers while National Board of Health signaled the need for a near leadership.The new manager level has meant that the administration can work more consistently which is done by that the area manager follows up and look over for example, the head of unit scorecards work. Furthermore, the administration considerably gets greater insight into their regions since the area manager is reviewing that the data are recorded. Furthermore by a closer leadership the unit manager are given the opportunity to get feedback on their own work. Area manager is a quality improvement to social services regarding benefit to customers and the social service transparency towards citizens. Disadvantages based on the area manager genesis are that the unit manager perceives themselves controlled. This is based on a regular review of the unit manager’s work. This is a new feature in the administration and work that the area manager implements. There is a split between unit managers and area managers which focuses on the experience of control. In addition, says the majority of unit managers that they would be administratively relieved by the area manager which is not incorporated. When the parties are accounting for the mission of the area manager, there is really is no greater consistency.

Place, publisher, year, edition, pages
2014. , p. 113
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik, Mellanchef, Foucault, offentlig sektor, övervakning
Identifiers
URN: urn:nbn:se:ltu:diva-49430Local ID: 6c3001fe-f9f8-4e5e-8df8-0a6d2249be56OAI: oai:DiVA.org:ltu-49430DiVA, id: diva2:1022777
Subject / course
Student thesis, at least 15 credits
Educational program
Sociology, master's level
Supervisors
Examiners
Note
Validerat; 20140811 (dagr)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

Open Access in DiVA

fulltext(1216 kB)555 downloads
File information
File name FULLTEXT02.pdfFile size 1216 kBChecksum SHA-512
3d60b78c39805973a0d30b9ab4a73bf88c849cb74d4536517ba42d7899a0e2ea7a4e9a5a1546d3d4d46435f986ed79929d00db482bd1351a3b0771bf2a9d9017
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Nordgren, Andreas

Search outside of DiVA

GoogleGoogle Scholar
Total: 555 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 33 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf