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E-government services in Pakistan
2007 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

e-Government offers different e-Services for the citizens so they can interact with the Government in more effective way. Before deploying the e- Services, it is important to understand the expectations of the citizens. This can be helpful for developing appropriate e-Government. In this research we have focused on Pakistan e-Government, for this we have used survey strategy to find e-Services and relevant expectations from the citizens of Pakistan. They have suggested 133 different e-Services also identified certain areas for improvement. We mainly emphasised on the required e-Services hence an arranged list of e-Services has been provided separately in the thesis. This research can be a first step towards the citizen’s prospects and to enhance the understanding of e-Government functionality in Pakistan. e.g. Paying utility bills electronically will increase productivity by saving resources of both the Government and Citizens.

Place, publisher, year, edition, pages
Keyword [en]
Social Behaviour Law, e-Government, e-Services
Keyword [sv]
Samhälls-, beteendevetenskap, juridik
URN: urn:nbn:se:ltu:diva-47532ISRN: LTU-PB-EX--07/005--SELocal ID: 5122502c-a9fd-4bc0-8036-40eec0c429e2OAI: diva2:1020858
Subject / course
Student thesis, at least 15 credits
Educational program
Computer and Information Systems Science, master's level
Validerat; 20101217 (root)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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