How an ERP System Affects Order Processing in a Purchase Department: Case Study: ABB Robotics
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
The purpose of this thesis is to study how an automatic ERP system is used by a purchase department of after-sales products between a supplier and a customer within a supply chain. It will cover the advantages and disadvantages of the ERP system and also investigate the possibility to for an ERP system to independently manage the purchase process. To be able to connect this to the real world we interviewed the staff at a purchasing department on a multinational corporation. In the study we have found that there are differences between theory and practice when it comes to implementing an SAP system. There are both advantages and disadvantages in theory as well as in reality. We found that most important advantages perceived by ABB Robotics is that it is an integrated system which facilitates the information flow and gives a quick response to the customers. The integration also leads to a simple order processing, something that was seen as an advantage by purchasers at ABB Robotics. On the other hand we found that the main disadvantages was that it is hard to integrate SAP with other systems, it is costly to implement SAP functions in a purchase department and for the moment impossible to integrate with customers outside of SAP.
Place, publisher, year, edition, pages
2013. , 37 p.
Social Behaviour Law
Samhälls-, beteendevetenskap, juridik
IdentifiersURN: urn:nbn:se:ltu:diva-45464Local ID: 32678311-bb27-40be-8db4-72d875c6acdbOAI: oai:DiVA.org:ltu-45464DiVA: diva2:1018755
Subject / course
Student thesis, at least 15 credits
Business Administration, bachelor's level
Validerat; 20131226 (global_studentproject_submitter)2016-10-042016-10-04Bibliographically approved