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Användning av beslutstödsverktyg inom CRM (Customer Relationship Management): hur kan beslutstödsverktyg stödja företagens analysarbete för att hitta kunskap om kunderna?
2003 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik, Customer Relationship Management, Beslutstödsverktyg, Kundhantering, Kundrelationer
URN: urn:nbn:se:ltu:diva-44031ISRN: LTU-SHU-EX--03/095--SELocal ID: 1d7bca65-a0b5-41e2-8f46-f98367336ee0OAI: diva2:1017305
Subject / course
Student thesis, at least 15 credits
Educational program
Computer and Information Systems Science, master's level
Validerat; 20101217 (root)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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