Change search
ReferencesLink to record
Permanent link

Direct link
A customer-oriented approach towards reliability indices
Luleå University of Technology, Department of Engineering Sciences and Mathematics, Energy Science.
2007 (English)In: Conference proceedings: 19th International Conference and Exhibition on Electricity Distribution : Vienna, 21 - 24 May 2007, Liege: AIM , 2007Conference paper (Refereed)
Abstract [en]

This paper introduces a reliability index that is directly linked to the satisfaction of individual customers with the experienced reliability of supply. The definition of the index is based on the observation that customers are satisfied as long as they have less than 3 interruptions per year, none of which lasts longer than 8 hours. The customer dissatisfaction index (CDI) is defined as the probability that this condition is fulfilled for a given customer. Mathematical expressions are obtained for the CDI; its relation with existing indices is studied; and the results of a case study in a medium-voltage distribution network are presented.

Place, publisher, year, edition, pages
Liege: AIM , 2007.
Research subject
Electric Power Engineering; Energy Engineering
URN: urn:nbn:se:ltu:diva-39890Local ID: ecfbacd0-a4a8-11dc-8fee-000ea68e967bOAI: diva2:1013409
International Conference on Electricity Distribution : 21/05/2007 - 24/05/2007
Godkänd; 2007; Bibliografisk uppgift: 2 CD-ROM; 20071207 (matbol)Available from: 2016-10-03 Created: 2016-10-03Bibliographically approved

Open Access in DiVA

fulltext(225 kB)0 downloads
File information
File name FULLTEXT01.pdfFile size 225 kBChecksum SHA-512
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Bollen, Math
By organisation
Energy Science

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 2 hits
ReferencesLink to record
Permanent link

Direct link