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A customer-oriented approach towards reliability indices
Luleå University of Technology, Department of Engineering Sciences and Mathematics, Energy Science.ORCID iD: 0000-0003-4074-9529
2007 (English)In: Conference proceedings: 19th International Conference and Exhibition on Electricity Distribution : Vienna, 21 - 24 May 2007, Liege: AIM , 2007Conference paper, Published paper (Refereed)
Abstract [en]

This paper introduces a reliability index that is directly linked to the satisfaction of individual customers with the experienced reliability of supply. The definition of the index is based on the observation that customers are satisfied as long as they have less than 3 interruptions per year, none of which lasts longer than 8 hours. The customer dissatisfaction index (CDI) is defined as the probability that this condition is fulfilled for a given customer. Mathematical expressions are obtained for the CDI; its relation with existing indices is studied; and the results of a case study in a medium-voltage distribution network are presented.

Place, publisher, year, edition, pages
Liege: AIM , 2007.
National Category
Other Electrical Engineering, Electronic Engineering, Information Engineering Energy Engineering
Research subject
Electric Power Engineering; Energy Engineering
Identifiers
URN: urn:nbn:se:ltu:diva-39890Local ID: ecfbacd0-a4a8-11dc-8fee-000ea68e967bOAI: oai:DiVA.org:ltu-39890DiVA: diva2:1013409
Conference
International Conference on Electricity Distribution : 21/05/2007 - 24/05/2007
Note
Godkänd; 2007; Bibliografisk uppgift: 2 CD-ROM; 20071207 (matbol)Available from: 2016-10-03 Created: 2016-10-03 Last updated: 2017-11-25Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf