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Health care personnel´s views about videoconsultation prior to implementation in primary health care
Luleå University of Technology, Department of Health Sciences, Nursing Care.
2014 (English)Conference paper, Presentation (Refereed)
Abstract [en]

Health care personnel´s views about videoconsultation prior to implementation in primary health care Objective: The aim of this study was to describe health care personnel´s views on video consultation before implementing the technology in their work.Method: Five focus group discussions were performed with healthcare staff from five primary health care centres in the northern part of Sweden. The transcribed focus group discussions were analysed with qualitative content analysis.Result: A patient-centered videoconsultation was important as the method was considered as technical, and the staff saw a risk that information could get lost. The health care staff emphasized the importance of evaluating costs and recourses when implementing new working methods. Further, the staff noted that the investment of equipment was considered as a small cost related to travel costs, exhausting journeys for the patient, and the environmental impact. There was an aversion towards new technology in daily work as it often did not work properly and the staff did not consider it to be their responsibility to get it works. Technology was considering bringing new possibilities in future health care. Conclusion: This study demonstrates that health care staff identified advantages of using videoconsultation if it functions well. The staff emphasized the importance of training and technical support before the implementation of videoconsultation. Further, health care staff stressed that before an implementation an evaluation with regard to economic aspects, concerning both materials and personal resources should be performed. The videoconsultation had to be patient-centered; otherwise, the staff believed that the patient may resist participation in specialist consultation.

Place, publisher, year, edition, pages
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URN: urn:nbn:se:ltu:diva-39291Local ID: df638c9c-339c-4ee9-a420-c24cbcf568f2OAI: diva2:1012801
Nordic Conference in Nursing Research : Methods and Networks for the Future 10/06/2014 - 12/06/2014
Godkänd; 2014; 20140604 (anejoh)Available from: 2016-10-03 Created: 2016-10-03Bibliographically approved

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