Human factor in maintenance performance measurement
2011 (English)In: MPMM 2011: Maintenance Performance Measurement & Management: Conference Proceedings / [ed] Diego Galar; Aditya Parida; Håkan Schunnesson; Uday Kumar, Luleå: Luleå tekniska universitet, 2011, 201-208 p.Conference paper (Refereed)
The maintenance performance measurement is often faced with a lack in knowledge about the real function of the maintenance department within organizations, and consequently the absence of appropriate targets emanating from the global mission and vision. These facts bring about metrics not adapted to the real needs, which has a strong load of human factor and without a roadmap of the amount of data to be collected, their processing and use in decision making.This article proposes a model where qualitative and quantitative methods are combined in order to complement advantages and disadvantages of them both.
Place, publisher, year, edition, pages
Luleå: Luleå tekniska universitet, 2011. 201-208 p.
Research subject Operation and Maintenance
IdentifiersURN: urn:nbn:se:ltu:diva-36924ScopusID: 84863419388Local ID: abf500ca-ac5e-4122-99a8-020055877b29ISBN: 978-91-7439-379-8OAI: oai:DiVA.org:ltu-36924DiVA: diva2:1010423
International Conference on Maintenance Performance Measurement & Management : MPM² 13/12/2011 - 15/12/2011
Godkänd; 2011; 20120110 (ysko)2016-10-032016-10-03