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Myndighetsutövare eller medmänniska: En kvalitativ studie om socialsekreterares upplevda yrkesroll
Halmstad University, School of Health and Welfare.
Halmstad University, School of Health and Welfare.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Svenska socialförvaltningar styrs kommunalt och innebär olika arbetsmetoder i olika kommuner för de anställda socialsekreterarna. Vidare tillåter det ett brett tolkningsutrymme i deras arbete med hemlösa klienter. För att uppnå ett tillfredsställande resultat i de hjälpinsatser som kan erbjudas krävs det en individanpassad bedömning utifrån de resurser som finns och ett bemötande som skiljer sig för varje enskild individ. Den höga arbetsbelastningen som är ett problem idag beror på olika saker men sju av tio socialsekreterare kan tänka sig lämna socialtjänsten. Syftet med denna undersökning var att utreda vilka förväntningar som finns på yrket samt om det finns rollkonflikter. För att undersöka detta genomfördes intervjuer med åtta socialsekreterare anställda på socialförvaltningen i Skåne län. Det insamlade materialet analyserades inom ramarna av begreppet gräsrotsbyråkrater som definierar statligt anställda myndighetsutövare och begreppet rollkonflikter som beskriver hur individer påverkas av att behöva inta olika roller. Resultatet visade att förväntningarna av det sociala arbetet inte uppfylldes men att det skiljer sig mellan att arbeta inom bostad-först metoder och traditionella handläggande socialsekreterare.

Abstract [en]

The Swedish social authorities are governed communally and means that social workers in different counties have different working methods. That also means that they have a wide interpretation in their work with homeless clients. In order to achieve a satisfying result in their assistance it requires an individualized evaluation based on the available resources and a treatment which is different for each individual. Today’s problem for socialworkers is a high workload depending on various things but seven out of ten social workers would consider leaving the social services. The purpose of this study was to investigate the expectations of the profession and whether there are role conflicts emerging. To investigate this, interviews were conducted with eight social workers employed in Skåne county, Sweden. The collected material was analyzed within the framework of the concept of street-level bureaucrats that defines state employees exercising authority and the concept of role conflicts which describes how individuals are affected by having to assume different roles. The results showed that the expectations of social work were not met but that it differs between working in the housingfirst method and traditional work of social secretary.

Place, publisher, year, edition, pages
2016. , 46 p.
Keyword [en]
Social worker, housing-first, authority, street-levelbureaucracy, roleconflict, sociology
Keyword [sv]
Socialsekreterare, bostad-först, myndighetsutövning, gräsrotsbyråkrat, rollkonflikter, sociologi
National Category
Social Work
Identifiers
URN: urn:nbn:se:hh:diva-32129OAI: oai:DiVA.org:hh-32129DiVA: diva2:1010266
Subject / course
Sociology
Supervisors
Examiners
Available from: 2016-10-25 Created: 2016-10-03 Last updated: 2016-10-25Bibliographically approved

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Klimczak, GinaNagy, Sabina
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