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Buyer-supplier collaboration in operational projects: Towards 'Open Operation'
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
2011 (English)Conference paper, Presentation (Refereed)
Abstract [en]

The purpose of this article is to explore the problems and opportunities faced by equipment suppliers during collaboration with firms in the process industries, throughout the different stages of operational projects. Empirically, results are obtained from 22 interviews in a multiple case study of eight equipment suppliers. The results show that strong collaboration is often required in operational projects to facilitate technology transfer and better operational performance. In particular, collaboration is essential to transfer knowledge about the equipment from the equipment supplier to the process firm in the start-up stage where intimate educational activities are typically required. However, these projects are often very complex to manage, as interdependences among a number of actors and activities create problems for both buyer and supplier. By focusing on the collaborations between process firms and equipment suppliers in the operational stages, this study shows how open innovation can facilitate not only product innovation but also process innovation, by means of collaborative selection and installation of new process equipment – i.e. “open operation”.

Place, publisher, year, edition, pages
Research subject
Entrepreneurship and Innovation
URN: urn:nbn:se:ltu:diva-35642Local ID: a443ab0c-a7b5-41ce-afcf-1a2895c2b172OAI: diva2:1008895
International Product Development Management Conference : 05/06/2011 - 07/06/2011
Godkänd; 2011; 20110909 (davron)Available from: 2016-09-30 Created: 2016-09-30Bibliographically approved

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Sjödin, David Rönnberg
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