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Enabling product-service system development using creative workshops: experiences from industry cases
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
2012 (English)In: Proceedings of the the 12th International Design Conference, DESIGN 2012 :: May 21-24 2012, Dubrovnik, Croatia, Design Research Society, 2012, 321-330 p.Conference paper (Refereed)
Abstract [en]

Manufacturing industries are undergoing a transition from manufacturing of products towards integration of services and providing Product-Service Systems. To support this transition, creative workshops are an example of a means to be used. A number of creative methods were tested in two actual industrial cases: one aerospace and one automotive case. The findings show that it is important to pay extra attention to certain factors when conducting creative workshops for PSS-development: visualization of time perspectives, sampling of participants, focus on customer needs and making of prototypes.

Place, publisher, year, edition, pages
Design Research Society, 2012. 321-330 p.
Research subject
Product Innovation
URN: urn:nbn:se:ltu:diva-35578Local ID: a27e96b4-4d47-4484-84e0-9f480103f133OAI: diva2:1008831
International Design Conference : 21/05/2012 - 24/05/2012
Godkänd; 2012; 20120821 (andbra)Available from: 2016-09-30 Created: 2016-09-30Bibliographically approved

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Wallin, Johanna
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