Enabling product-service system development using creative workshops: experiences from industry cases
2012 (English)In: Proceedings of the the 12th International Design Conference, DESIGN 2012 :: May 21-24 2012, Dubrovnik, Croatia, Design Research Society, 2012, 321-330 p.Conference paper (Refereed)
Manufacturing industries are undergoing a transition from manufacturing of products towards integration of services and providing Product-Service Systems. To support this transition, creative workshops are an example of a means to be used. A number of creative methods were tested in two actual industrial cases: one aerospace and one automotive case. The findings show that it is important to pay extra attention to certain factors when conducting creative workshops for PSS-development: visualization of time perspectives, sampling of participants, focus on customer needs and making of prototypes.
Place, publisher, year, edition, pages
Design Research Society, 2012. 321-330 p.
Research subject Product Innovation
IdentifiersURN: urn:nbn:se:ltu:diva-35578Local ID: a27e96b4-4d47-4484-84e0-9f480103f133OAI: oai:DiVA.org:ltu-35578DiVA: diva2:1008831
International Design Conference : 21/05/2012 - 24/05/2012
Godkänd; 2012; 20120821 (andbra)2016-09-302016-09-30Bibliographically approved