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TQM and business excellence, customers and stakeholders: do we agree on what we are talking about, and does it matter?
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
2007 (English)In: Proceedings from the 10th QMOD Conference: Our Dreams of Excellence, Lunds University, Campus Helsingborg , 2007Conference paper (Other academic)
Place, publisher, year, edition, pages
Lunds University, Campus Helsingborg , 2007.
Research subject
Quality Technology and Management
URN: urn:nbn:se:ltu:diva-35484Local ID: a08251f0-6cc3-11dc-89fb-000ea68e967bOAI: diva2:1008737
Quality Management and Organizational Development : 18/06/2007 - 20/06/2007
Godkänd; 2007; Bibliografisk uppgift: Proceedings från konferensen distrubuerades elektroniskt (USB-minne) under konferensen; 20070927 (evan)Available from: 2016-09-30 Created: 2016-09-30Bibliographically approved

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Klefsjö, BengtBergquist, BjarneGarvare, Rickard
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