Ten guidelines for the implementation of information systems: research in progress
2008 (English)In: Proceedings of 31th Information Systems Research Seminar in Scandinavia: Public systems in the future: possibilities, challenges and pitfalls / [ed] Viveca Asproth, Mittuniversitetet , 2008Conference paper (Refereed)
This paper reports some preliminary research findings from an ongoing research program on the Successful Information Systems Implementation. A preliminary Model for Implementation of Information Systems (IS) is presented here in terms of ten precepts for IS-implementation. Its focus is on organizational and user aspects of an IS-implementation, where the objective is to secure that the users of the to-be IS will use the deployed IS as intended; hardware, software, and other aspects of the information technology itself are not accounted by this model. The key challenge addressed here is the many reported failures of IS-implementation as derived from organizational challenges rather than technology itself. The proposed model is framed within the so-called Organization Information System paradigm that regards an organization and its IS as one conceptual unit rather than considering it as an adjunct to the organization. Therefore, an IS-implementation is here contextualised within a process of organisational change. The core of the presented model is a mechanism of organizational change of an IS-implementation, called the "Effect-Behaviour-Resource-Influence Loop". In this, it is the Influence of the Resources - human and machines - that changes the Behaviour that in turn leads to the change of Effects, toward the desired state. Further, the proposed Model also provides three requirements of any organization to be subjected of an IS intervention; these are the "user Motivation", the "user Capability", and the "user Ability". The proposed model is an outcome of a set of case studies of IS-implementations, conducted in an Action Research mode. The key contribution of this model is its empirical experience and its comprehensive approach to an IS-implementation, rather than an analytical focusing on a few variables only. However, the proposed model is still in its hypothetical phase of theory development and needs both further cross-fertilisation with various theoretical bodies as well as additional empirical experience, where validations and modifications are made.
Place, publisher, year, edition, pages
Mittuniversitetet , 2008.
Research subject Informatics
IdentifiersURN: urn:nbn:se:ltu:diva-34888Local ID: 932c7cf0-83f7-11dd-8d17-000ea68e967bOAI: oai:DiVA.org:ltu-34888DiVA: diva2:1008140
Information Systems Research Seminar in Scandinavia : 10/08/2008 - 13/08/2008
Godkänd; 2008; 20080916 (ysko)2016-09-302016-09-30Bibliographically approved