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Human Factors Issues in Aircraft Maintenance Activities: A Holistic Approach
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.ORCID iD: 0000-0003-3827-0295
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
2014 (English)Conference paper, Oral presentation only (Refereed)
Abstract [en]

Maintenance software solutions are not designed for the users but instead for experts. Things are too complex and the available information is not applicable to the actual maintenance tasks to be conducted. Research has shown that there is need for easy to use tools that can assist in maintenance planning, maintenance actions, and maintenance reporting. Due to financial and time constraints the maintenance process need to become more effective and efficient. By taking a human factors perspective, actions can be taken to minimize human error in maintenance work as well as to allow for an effortless work that is accomplished in the proper way. The goal of this project was to find out what human factors issues that can be addressed by a mobile tool for maintenance personnel in order to make the most out of maintenance planning, execution, and follow-up in a efficient and effective way that is adapted to the user of the tool.

Abstract [en]

Maintenance software solutions are not designed for the users but instead for experts. Things are too complex and the available information is not applicable to the actual maintenance tasks to be conducted. Research has shown that there is need for easy to use tools that can assist in maintenance planning, maintenance actions, and maintenance reporting. Due the financial and time constraints placed the maintenance process need to become more effective and efficient. By taking a human factors perspective, actions can be taken to minimize human error in maintenance work as well as to allow for an effortless work that is accomplished in the proper way. The goal of this project was to find out what criteria are necessary, in a human factors perspective, to develop a mobile tool for maintenance personnel that will have the possibility to make the most out of maintenance planning, execution, and follow-up in a efficient and effective way that is adapted to the user of the tool.

Place, publisher, year, edition, pages
2014.
National Category
Other Civil Engineering Other Engineering and Technologies not elsewhere specified
Research subject
Operation and Maintenance; Industrial Design
Identifiers
URN: urn:nbn:se:ltu:diva-30887Local ID: 4df2c54f-7280-4061-b35c-b8814f2ce058OAI: oai:DiVA.org:ltu-30887DiVA: diva2:1004116
Conference
Human Factors and Ergonomics Society Annual Meeting : 08/10/2014 - 10/10/2014
Note
Godkänd; 2014; 20141014 (phitre)Available from: 2016-09-30 Created: 2016-09-30 Last updated: 2017-11-25Bibliographically approved

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fulltext(258 kB)85 downloads
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8b7a9a73e38d681824079c03102559b4a784a3d0996147954335b1d5821d745c596323e85263d87d5eb71861f0bb2696444e28979a2c0568c1b5493c06455493
Type fulltextMimetype application/pdf

Authority records BETA

Tretten, PhillipNormark, Carl Jörgen

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CiteExportLink to record
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Citation style
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