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Mobile computing application for industrial field service engineering: a case for ABB service engineers
Luleå University of Technology.
ABB Corporate Research.
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
ABB Corporate Research.
2013 (English)In: Proceedings of the 38th IEEE Conference on Local Computer Networks Workshops (LCN Workshops): 7th IEEE Workshop On User MObility and VEhicular Networks / [ed] Damla Turgut; Nils Aschenbruck; Jens Tölle, Piscataway, NJ: IEEE Computer Society Press , 2013, 188-193 p.Conference paper (Refereed)
Abstract [en]

The increasing digitalization of our daily lives is gaining a new momentum recently in what is called the post- desktop era of computing. This wide spread in digitalization is made possible by the introduction of handy devices specifically of mobile phones, laptop computers, smartphones, and tablets. This new trend in shaping up technological advancement presents new opportunities for mobile information presentation, processing, and synthesis in different spheres of application such as providing industrial field services engineering support. Industrial field service engineers execute sets of work orders on daily basis plans. These work order executions demand the availability of digital information anywhere anytime to process them faster. This paper presents a scenario where the newly emerging Smartphone features such as augmented reality, audio/video processing, and near field communication sensing can be used to develop a prototype that supports industrial field service engineers in the contemporary field service engineering taskforces. It employs real world use-cases and carrying out quantitative prototype usability test analysis.

Place, publisher, year, edition, pages
Piscataway, NJ: IEEE Computer Society Press , 2013. 188-193 p.
Research subject
Mobile and Pervasive Computing
URN: urn:nbn:se:ltu:diva-29499DOI: 10.1109/LCNW.2013.6758518Local ID: 300f6b0d-1a78-4102-b87e-c3834876749dISBN: 978-1-4673-0540-9 (PDF)ISBN: 978-1-4799-0539-3 (PDF)OAI: diva2:1002723
IEEE Conference on Local Computer Networks : 21/10/2013 - 24/10/2013
NIMO - Nordic Interaction and Mobility Research Platform
Godkänd; 2013; 20130709 (karand)Available from: 2016-09-30 Created: 2016-09-30Bibliographically approved

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