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A Novel Framework of an Expert System by integrating Capability Approach and BRB to Evaluate E-Government Services
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
University of Chittagong.
Department of Information Systems, University of Agder.
Department of Communication and Psychology, Aalborg University.
2015 (English)In: Proceedings of eChallenges e-2015 Conference / [ed] Paul Cunningham; Miriam Cunningham, IIMC International Information Management Corporation Ltd , 2015, 1-12 p., 68Conference paper (Refereed)
Abstract [en]

Capability approach is hard to operationalize and capabilities are sometimes difficult to reduce into the individual level. We describe our approach to solve these problems paired with an adequate ICT infrastructure and believe that the impact of concrete eGovernment services will become more visible and available. Citizens can inspect it, professionals can target their re-engineering on failure cases, learn from best cases, and researchers can compare different types of eGovernment. The solving of operationalisation will also strengthen the capability approach, by extending its scope from macro theory towards more easy application on the institutional and organizational levels.

Place, publisher, year, edition, pages
IIMC International Information Management Corporation Ltd , 2015. 1-12 p., 68
Research subject
Mobile and Pervasive Computing; Enabling ICT (AERI)
URN: urn:nbn:se:ltu:diva-29475DOI: 10.1109/eCHALLENGES.2015.7441079Local ID: 2fa655a6-0b77-42d6-a1af-aa4510d2cb53ISBN: 978-1-905824-52-6 (PDF)ISBN: 978-1-905824-53-3 (PDF)OAI: diva2:1002699
eChallenges e-2015 Conference : 25/08/2015 - 27/08/2015
Validerad; 2016; Nivå 1; 20150813 (karand)Available from: 2016-09-30 Created: 2016-09-30Bibliographically approved

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