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Maintenance performance metrics: a state of the art review
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.ORCID iD: 0000-0002-4107-0991
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.ORCID iD: 0000-0002-7474-2723
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.ORCID iD: 0000-0002-0188-4624
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2011 (English)In: MPMM 2011: Maintenance Performance Measurement & Management: Conference Proceedings / [ed] Diego Galar; Aditya Parida; Håkan Schunnesson; Uday Kumar, Luleå: Luleå tekniska universitet, 2011, 3-34 p.Conference paper, Published paper (Refereed)
Abstract [en]

This paper provides an overview of research and developments in the measurement of maintenance performance. It considers the problems of various measuring parameters and comments on the lack of structure in, and references for, the measurement of maintenance performance.The main focus is to determine how value can be created for organizations by measuring maintenance performance, looking at such maintenance strategies as condition based maintenance, reliability centered maintenance, e-maintenance etc. In other words, the objectives are to find frameworks or models that can be used to evaluate different maintenance strategies and determine the value of these frameworks for an organization.The paper asks the following research questions:- What approaches and techniques are used for Maintenance Performance Measurement (MPM) and which MPM techniques are optimal for evaluating maintenance strategies?- In general, how can MPM create value for organizations, and more specifically, which system of measurement is best for which maintenance strategy?The body of knowledge on maintenance performance is both quantitative and qualitative based. Quantitative approaches include economic and technical ratios, value-based and balanced scorecards, system audits, composite formulations, and statistical and partial maintenance productivity indices. Qualitative approaches include human factors, amongst others. Qualitative-based approaches are adopted because of the inherent limitations of effectively measuring a complex function such as maintenance through quantitative models. Maintenance decision makers often come to the best conclusion using heuristics, backed up by qualitative assessment, supported by quantitative measures. Both maintenance performance perspectives are included in this overview.

Place, publisher, year, edition, pages
Luleå: Luleå tekniska universitet, 2011. 3-34 p.
National Category
Other Civil Engineering
Research subject
Operation and Maintenance
Identifiers
URN: urn:nbn:se:ltu:diva-27166Local ID: 0806ce1b-710f-4ee2-a215-e29e2b0d2f7eISBN: 978-91-7439-379-8 (print)OAI: oai:DiVA.org:ltu-27166DiVA: diva2:1000348
Conference
International Conference on Maintenance Performance Measurement & Management : MPM² 13/12/2011 - 15/12/2011
Note
Godkänd; 2011; 20120110 (ysko)Available from: 2016-09-30 Created: 2016-09-30 Last updated: 2017-11-25Bibliographically approved

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fulltext(708 kB)1198 downloads
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9b99bfcc25c477bb7ccb6d6cc7b6fad33c76e891300299bc3cdb0eb58abdd78c80268e2f9b680536039451a6c875bdb900f4ebd22e174c39df951ae4b2c4208a
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