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Creating a new leverage point for information systems development
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.ORCID iD: 0000-0003-4317-9963
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Distance- Spanning Technology.
2008 (English)In: Designing information and organisations with a positive lens, Amsterdam: JAI Press Ltd, 2008, p. 75-95Chapter in book (Other academic)
Abstract [en]

We present a new approach that shifts the leverage point of information systems development from problem orientation to opportunity development. Our approach, entitled FormIT, employs a careful focus on enhanced user involvement, concentrating on users as human beings, and attention to users’ needs as opposed to system requirements. As theoretical and methodological foundations, we build on the 4-D cycle model of Appreciative Inquiry and current research on needfinding. Our field experience demonstrates that FormIT shifts the systems development process from being reactive to being proactive, and in turn, enables a smoother implementation of inevitable change, particularly radical change. Moreover, FormIT stimulates the generation of rich local knowledge and helps reveal deep insights into the development process and the overall organization.

Place, publisher, year, edition, pages
Amsterdam: JAI Press Ltd, 2008. p. 75-95
Series
Advances in Appreciative Inquiry, ISSN 1475-9152 ; 2
National Category
Information Systems, Social aspects
Research subject
Informatics
Identifiers
URN: urn:nbn:se:ltu:diva-21395DOI: 10.1016/S1475-9152(07)00205-0Scopus ID: 36548999221Local ID: e2bbe020-682e-11dc-a0c3-000ea68e967bISBN: 0-7623-1287-4 (print)OAI: oai:DiVA.org:ltu-21395DiVA, id: diva2:994441
Note
Godkänd; 2008; 20070921 (biggan)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2017-11-24Bibliographically approved

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Bergvall-Kåreborn, BirgittaHolst, MaritaStåhlbröst, Anna
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CiteExportLink to record
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Citation style
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