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Design science in action: developing a modeling technique for eliciting requirements on business process management (BPM) tools
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. IbisSoft AB, Stockholm, Sweden.
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
2015 (Engelska)Ingår i: Software and Systems Modeling, ISSN 1619-1366, E-ISSN 1619-1374, Vol. 14, nr 3, 1159-1188 s.Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Selecting a suitable business process management (BPM) tool to build a business process support system for a particular business process is difficult. There are a number of BPM tools on the market that are available as systems to install locally and as services in the cloud. These tools are based on different BPM paradigms (e.g., workflow or case management) and provide different capabilities (e.g., enforcement of the control flow, shared spaces, or a collaborative environment). This makes it difficult for an organization to select a tool that would fit the business processes at hand. The paper suggests a solution for this problem. The core of the solution is a modeling technique for business processes for eliciting their requirements for a suitable BPM tool. It produces a high-level, business process model, called a “step-relationship” model that depicts the essential characteristics of a process in a paradigm-independent way. The solution presented in this paper has been developed based on the paradigm of design science research, and the paper discusses the research project from the design science perspective. The solution has been applied in two case studies in order to demonstrate its feasibility.

Ort, förlag, år, upplaga, sidor
2015. Vol. 14, nr 3, 1159-1188 s.
Nyckelord [en]
Business process modeling, Workflow, Case management, Shared space, Design science
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Forskningsämne
data- och systemvetenskap
Identifikatorer
URN: urn:nbn:se:su:diva-110966DOI: 10.1007/s10270-014-0412-6ISI: 000360764200007OAI: oai:DiVA.org:su-110966DiVA: diva2:773740
Tillgänglig från: 2014-12-19 Skapad: 2014-12-19 Senast uppdaterad: 2015-10-12Bibliografiskt granskad

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Bider, IliaPerjons, Erik
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Institutionen för data- och systemvetenskap
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Software and Systems Modeling
Systemvetenskap, informationssystem och informatik

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