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Patients’ silence following healthcare staff’s ethical transgressions
Linköpings universitet.
Linköpings universitet.
Linköpings universitet.ORCID iD: 0000-0001-5200-1740
2012 (English)In: Nursing Ethics, ISSN 0969-7330, E-ISSN 1477-0989, Vol. 19, no 6, p. 750-763Article in journal (Refereed) Published
Abstract [en]

The aim of this study was to examine to what extent patients remained silent to the health care system after they experienced abusive or wrongful incidents in health care. Female patients visiting a women’s clinic in Sweden (n = 530) answered the Transgressions of Ethical Principles in Health Care Questionnaire (TEP), which was constructed to measure patients’ abusive experiences in the form of staff’s transgressions of ethical principles in health care. Of all the patients, 63.6% had, at some point, experienced staff’s transgressions of ethical principles, and many perceived these events as abusive and wrongful. Of these patients, 70.3% had remained silent to the health care system about at least one transgression. This silence is a loss of essential feedback for the health care system and should not automatically be interpreted as though patients are satisfied.

Place, publisher, year, edition, pages
2012. Vol. 19, no 6, p. 750-763
Keywords [en]
Abuse in health care, Patient silence, Patient satisfaction, Principle-based ethics, Quality of care, TEP
National Category
Medical Ethics
Research subject
Health and Caring Sciences
Identifiers
URN: urn:nbn:se:lnu:diva-32013DOI: 10.1177/0969733011423294OAI: oai:DiVA.org:lnu-32013DiVA, id: diva2:697015
Available from: 2014-02-17 Created: 2014-02-05 Last updated: 2017-12-06Bibliographically approved

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