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Reviving Language/Action Perspective in the Era of Social Software: Research in Progress
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
2012 (Engelska)Ingår i: Emerging Topics in the Practice of Enterprise Modeling: 5th IFIP WG 8.1Working Conference, PoEM 2012 / [ed] Kurt Sandkuhl, Ulf Seigerroth, Janis Stirna, 2012Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Language/Action perspective (LAP) was introduced by Flores and Winograd and their associates in the 1980th. This perspective, which is based on the speech act theory, has been originally suggested as guidelines for designing information systems. Though LAP had some success in designing commercial systems, it had never become widespread as a basis for systems design. This paper suggests reviving LAP, however, not as a tool for system design, but as a tool for analysis of communication models of systems designed on some other principles than LAP. The paper is focused on modern systems of social software type in which communication is based on the usage of shared spaces. The paper is a research in progress report that presents the main ideas, a research plan, and preliminary results achieved in its first two steps: (1) testing LAP for analysis of one system with shared spaces architecture, and (2) classification of atomic communication acts typical for business processes. The long term goal of the research is to create practical recommendations for choosing an appropriate communication model for particular business needs.

Ort, förlag, år, upplaga, sidor
2012.
Serie
CEUR Workshop Proceedings, ISSN 1613-0073 ; 933
Nyckelord [en]
Language/Action, LAP, speech act, business process, social software, groupware, communication, shared space
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Forskningsämne
data- och systemvetenskap
Identifikatorer
URN: urn:nbn:se:su:diva-85434OAI: oai:DiVA.org:su-85434DiVA: diva2:583696
Konferens
The 5th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling, Rostock, Germany, November 7-8, 2012
Tillgänglig från: 2013-01-08 Skapad: 2013-01-08 Senast uppdaterad: 2013-09-10Bibliografiskt granskad

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Bider, IliaPerjons, Erik
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