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Preparing for the era of cloud computing: Towards a framework for selecting business process support services
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
2012 (Engelska)Ingår i: Enterprise, Business-Process and Information Systems Modeling: 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25-26, 2012. Proceedings, Springer Berlin/Heidelberg, 2012, 16-30 s.Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

The shift to the cloud computing creates new opportunities for the IT usage in business. New standard and customizable services that do not require high initial investment allow business people to choose services to support their business activities without involving technicians. Business process solutions providers are already moving their products to the cloud offering them as services. The question arises of how a business person, e.g. a department manager, can decide on which service suits best his/her needs. The paper investigates this issue in respect to the services that provide fully customizable operational support to business processes. The paper suggests a practical framework for defining requirements based on characteristics of the process to be supported by the service. The framework determines the needs of such capabilities as process flow support, shared spaces, team collaboration, etc., based on the high-level analysis of a process in question. The framework is aimed at serving as a basis for designing a practical methodology for selecting business process support services.

Ort, förlag, år, upplaga, sidor
Springer Berlin/Heidelberg, 2012. 16-30 s.
Nyckelord [en]
cloud computing, services, business process, workflow
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Forskningsämne
data- och systemvetenskap
Identifikatorer
URN: urn:nbn:se:su:diva-82253DOI: 10.1007/978-3-642-31072-0OAI: oai:DiVA.org:su-82253DiVA: diva2:567231
Konferens
13th International Conference, BPMDS 2012
Anmärkning

BPMDS

Tillgänglig från: 2012-11-12 Skapad: 2012-11-12 Senast uppdaterad: 2018-01-12Bibliografiskt granskad

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Förlagets fulltexthttp://www.springerlink.com/content/w3r17u5644570371/

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Bider, IliaPerjons, Erik
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Institutionen för data- och systemvetenskap
Systemvetenskap, informationssystem och informatik

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