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Towards a formal definition of goal-oriented business process patterns
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. (Informationssystem)
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. (Informationssystem)
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. (Informationssystem)
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. (Informationssystem)
2005 (Engelska)Ingår i: Business Process Management Journal, ISSN 1463-7154, E-ISSN 1758-4116, Vol. 11, nr 6, 650-662 s.Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Purpose – Organizations of today are becoming ever more focused on their business processes. This has resulted in an increasing interest in using best practices for business process re-engineering. Two problems arise in connection to using best practices: how to find a best practice that suits particular purposes, and how to ensure that the process from the best practice has the same nature as the process under re-engineering. The purpose of this paper is to address these issues.

Design/methodology/approach – The paper suggests using business process patterns, i.e. relatively high level business process models, for making near formal comparison of business processes. The paper analyzes widespread modeling techniques to find out which of them suits the task of building patterns for comparison. Based on this analysis, the state-flow modeling technique is chosen and first steps towards formal definition of business process patterns based on this technique are suggested.

Findings – A pattern is defined based on the notions of state space, goal, as a surface in the state space, and valid movements towards the goal. A thinkable procedure of constructing patterns is demonstrated on two real-life examples. A hypothetical procedure for comparing process is suggested but it still needs to be verified in practice.

Originality/value – The originality of the paper is the way the patterns are formulated and the underlying model, the state-flow view of processes, upon which the patterns are founded.

Ort, förlag, år, upplaga, sidor
Emerald Group Publishing , 2005. Vol. 11, nr 6, 650-662 s.
Nyckelord [en]
Business process re-engineering, Modelling, Best practice
Nationell ämneskategori
Systemvetenskap Systemvetenskap
Forskningsämne
data- och systemvetenskap; informationssystem; informatik med systemvetenskap
Identifikatorer
URN: urn:nbn:se:su:diva-56633DOI: 10.1108/14637150510630846OAI: oai:DiVA.org:su-56633DiVA: diva2:411912
Projekt
INKA
Tillgänglig från: 2011-04-20 Skapad: 2011-04-20 Senast uppdaterad: 2011-05-26Bibliografiskt granskad
Ingår i avhandling
1. Model-Driven Process Design: Aligning Value Networks, Enterprise Goals, Services and IT Systems
Öppna denna publikation i ny flik eller fönster >>Model-Driven Process Design: Aligning Value Networks, Enterprise Goals, Services and IT Systems
2011 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
Abstract [en]

The purpose of business-IT alignment is to optimise the relation between business and IT in order to maximise the business value of IT. Successful business-IT alignment can be enabled by business processes and e-processes functioning as adaptive mediators between business and IT systems. Business processes are the ways actors work in enterprises and collaborate in value networks, while e-processes support a flexible flow of information between IT systems and business processes.

The overall goal of this thesis is to propose methods for business process and e-process design and evaluation for achieving alignment between enterprise goals and IT systems. The methods are based on model-driven approaches, using enterprise and software models. More precisely, the proposed methods can be used for designing models of business processes supporting the fulfilment of enterprise goals in the setting of a value network; for designing models of generic and reusable business processes that support the fulfilment of enterprise goals; for designing models of e-processes that support a flexible alignment of IT systems with business processes; and for evaluating the extent to which business processes are aligned with enterprise goals and IT systems.

The result of the thesis can be used to support business and system designers with practical knowledge on how to align business and IT systems in order to create efficient, high-quality, flexible and innovative organisations.

The research presented in this thesis has been carried out following the design science paradigm. This paradigm is characterised by the creation of new and innovative artefacts for solving general problems, and the evaluation of their benefits and drawbacks.

Ort, förlag, år, upplaga, sidor
Stockholm: Department of Computer and Systems Sciences, Stockholm University, 2011. 78 s.
Serie
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; DSV 11-004
Nyckelord
business process design, e-process design, model-driven methods, enterprise modelling, business modelling, enterprise goals, services, value networks, business-IT alignment, design science
Nationell ämneskategori
Systemvetenskap
Forskningsämne
data- och systemvetenskap
Identifikatorer
urn:nbn:se:su:diva-56640 (URN)978-91-7447-249-3 (ISBN)
Disputation
2011-05-23, sal C, Forum 100, Isafjordsgatan 39, Kista, 13:00 (Engelska)
Opponent
Handledare
Tillgänglig från: 2011-04-29 Skapad: 2011-04-20 Senast uppdaterad: 2011-05-26Bibliografiskt granskad

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