The aim of this qualitative study is to present the experiences of family members bereaved by intimate partner homicide (IPH). The focus is on immediate and long-term consequences of the killing, and on the participants’ experiences of subsequently offered information and support. This includes interactions with healthcare, social services, the criminal justice system, and the media. Twenty-two interviews with parents, siblings, and adult children of IPH victims underwent thematical analysis. The bereaved mainly described the social support following the IPH as lacking or inadequate, and recounted that they had been left alone with handling practical and emotionally difficult tasks, such as cleaning up after the killing. More specifically, they felt that institutional responses had been lacking with regard to information, understanding, coordination between professionals, continuity, professionalism, and redress. These results indicate that a coordinated response to people bereaved by IPH is necessary and, if lacking, must be developed. © The Author(s) 2024.