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Recognition of Brand Equity and Advertising in the Banking Industry in Cameroon. Case study Citibank N.A.: MBA-thesis in marketing
Högskolan i Gävle, Institutionen för ekonomi.
2009 (engelsk)Independent thesis Advanced level (degree of Master (One Year)), 10 poäng / 15 hpOppgave
Abstract [en]

PURPOSEThe main purpose of this research is to determine the consumer level approach of brand equity in Citibank N.A using empirical information based on its brand awareness. The awareness of a brand would show the level of the brand recognition. A telephone interview was conducted to explain the different aspects that constitute the recognition of brand equity and brand awareness of Citibank N.A-Cameroon in addition to its ads.

RESEARCH QUESTIONHow can Citibank N.A, Cameroon subsidiary, measure the level of its brand equity from its brand awareness?

RESEARCH APPROACH/METHODOLOGYIn order to answer the research question and achieve the research objective established for this research, a structured research method was required. In this research a qualitative research approach was applied to suit the content of the research. A telephone interview was conducted to give a qualitative view of this research.

FINDINGS AND CONCLUSIONSAwareness (aided, unaided), contributes to the recognition of brand equity. In the empirical part of the thesis brand recognition and awareness can be facilitated by Citibank-Cameroon subsidiary being participative in its social corporate responsibility plan to develop the community by planting trees and organizing football competition every summer holidays. This brand strategy has been used for several years to keep a positive brand image of the bank.

sted, utgiver, år, opplag, sider
2009. , s. 42
Emneord [en]
Brand Equity, Brand Awareness, Citibank N.A-Cameroon, Telephone interview
HSV kategori
Identifikatorer
URN: urn:nbn:se:hig:diva-3799Arkivnummer: E3BA: DiVA 019/09OAI: oai:DiVA.org:hig-3799DiVA, id: diva2:174532
Presentation
(engelsk)
Uppsök
Social and Behavioural Science, Law
Veileder
Tilgjengelig fra: 2009-03-09 Laget: 2009-02-23 Sist oppdatert: 2010-03-23bibliografisk kontrollert

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