Från outsider till insider: En kvalitativ studie om medarbetares upplevelse av onboarding med digitala inslag
2022 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE credits
Student thesisAlternative title
From outsider to insider. : A qualitative study of employees' experience of onboarding with digital elements (English)
Abstract [sv]
The purpose of this study is to investigate and deepen the understanding of onboarding processes with digital elements within an IT-consultant firm. In this study we also discuss opportunities and challenges with digital onboarding from the perspective of both the employee and the employer. In today's society companies invest a lot of resources to find the best future employee. Effective onboarding programs can ensure that the time and money spent during the recruiting process are well invested. Furthermore, onboarding programs can result in higher productivity and well-being. The digital world we now call our home is affecting our everyday work lives and has been crucial for distance work during Covid-19. Even though digital onboarding has been a known phenomenon for several years, the pandemic left organisations with no choice but to digitalise their onboarding programs. Therefore this study also aims to provide new insights about digital onboarding and the perception of employees that onboarded during this period. The results show that digital elements can provide the employee with crucial information before entering the workplace for the first time, which reduces anxiety. Thanks to today’s technology it’s possible to use certain features that enhance the usability and the E-learning experience. Furthermore, the digital elements create unique challenges when it comes to social aspects, adaptation of culture and knowledge sharing. This means that certain activities, such as workshops and team building exercises, are more effective in a physical workplace setting rather than through digital technology. Finally the study provides new findings such as the importance of socialisation and cultural adaptation for decreasing drop-outs within IT-firms.
Place, publisher, year, edition, pages
2022.
Series
Informatik Student Paper Bachelor (INFSPB) ; 2022.35
Keywords [sv]
Digital onboarding, E-lärande, Organisationskultur, Socialisering, Informellt och formellt nätverkande, Hybridarbete, Covid-19, Digital kunskapsdelning.
National Category
Human Aspects of ICT
Identifiers
URN: urn:nbn:se:umu:diva-196702OAI: oai:DiVA.org:umu-196702DiVA, id: diva2:1671136
Educational program
Programme in Behavioural Analysis of IT-Environments
Supervisors
Examiners
2022-07-062022-06-162022-07-06Bibliographically approved