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Design in the public sector: Nurturing reflexivity and learning
Malmö University, Sweden.
VA Syd, Sweden.
RISE Research Institutes of Sweden, Built Environment, System Transition and Service Innovation.ORCID iD: 0000-0002-1411-4274
2022 (English)In: The Design Journal, ISSN 1460-6925, E-ISSN 1756-3062, Vol. 25, no 2, p. 225-242Article in journal (Refereed) Published
Abstract [en]

It has been highlighted how design engagement with the public sector risks being either irrelevant or instrumental to technocratic agendas due to a lack of understanding of the public sector’s nature. Based on the idea of public sector innovation as a matter of learning and adaptation for continuous improvement, this article looks at how participatory design approaches can be used to drive co-learning processes within the public sector, namely, collaborative learning processes about institutional aspects. It reflects on the authors’ engagement within a Swedish public organisation that relied on traditional design processes and co-learning processes. By analysing these processes, the article highlights how design as problem framing, by supporting collaborative reflexivity, can be a fruitful way to engage with institutional aspect. © 2022 The Author(s). 

Place, publisher, year, edition, pages
Taylor and Francis Ltd. , 2022. Vol. 25, no 2, p. 225-242
Keywords [en]
co-learning, design as problem framing, Design in the public sector, institutionalism, participatory design, public sector innovation
National Category
Social Sciences Interdisciplinary
Identifiers
URN: urn:nbn:se:ri:diva-58894DOI: 10.1080/14606925.2022.2042100Scopus ID: 2-s2.0-85126116972OAI: oai:DiVA.org:ri-58894DiVA, id: diva2:1648303
Available from: 2022-03-30 Created: 2022-03-30 Last updated: 2022-07-25Bibliographically approved

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