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Configuring Configurators: The creation of UX guidelines for parametric product customization
Linköping University, Department of Management and Engineering, Machine Design.
Linköping University, Department of Management and Engineering, Machine Design.
2021 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

The aim of the thesis is to identify which functions may be included in product configurators in order to create a good experience for a user. The findings are compiled into a set of guidelines outlining how the user experience is affected by functions, which functions are either necessary- or supporting functions, and how these functions may be realized to create a good user experience. The thesis is conducted by firstly studying literature about both UX-theory and product configurators. Subsequently, a state of the art study is performed by investigating how ten different product configurators on the market fulfill specific functions. A benchmarking study is performed with users. This study is conducted in two different instances, one with an existing product configurator, and one with a hi-fi prototype of the same configurator updated according to the developed guidelines. In between these two instances an iterative user study is carried out to co-design configurators with users.

The established guidelines are the following: The configurator should be accommodated to different levels of creative confidence for customizing a product, The configurator should let the user express themselves when customizing a product, The configurator should allow the user to fulfil their goal of customizing a product, The configurator should show the user how to fulfil their goal of customizing a product.

Place, publisher, year, edition, pages
2021. , p. 152
Keywords [en]
UX, Guidelines, Product configurators, User studies
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:liu:diva-177476ISRN: LIU-IEI-TEK-A--21/04064—SEOAI: oai:DiVA.org:liu-177476DiVA, id: diva2:1574057
External cooperation
SkyMaker AB
Subject / course
Product Development
Supervisors
Examiners
Available from: 2021-06-28 Created: 2021-06-28 Last updated: 2021-06-28Bibliographically approved

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Configuring Configurators(24427 kB)290 downloads
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Type fulltextMimetype application/pdf

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • de-DE
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Output format
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