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Sociotechnical Aspects of Automated Recommendations: Algorithms, Ethics, and Evaluation
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).ORCID iD: 0000-0002-9767-5324
2020 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Recommender systems are algorithmic tools that assist users in discovering relevant items from a wide range of available options. Along with the apparent user value in mitigating the choice overload, they have an important business value in boosting sales and customer retention. Last, but not least, they have brought a substantial research value to the algorithm developments of the past two decades, mainly in the academic community. This thesis aims to address some of the aspects that are important to consider when recommender systems pave their way towards real-life applications.

Place, publisher, year, edition, pages
Malmö: Malmö universitet, 2020. , p. 238
Series
Studies in Computer Science ; 9
Keywords [en]
recommender systems, recommendations, matchmaking, recommendation ethics
National Category
Computer Sciences
Identifiers
URN: urn:nbn:se:mau:diva-13750DOI: 10.24834/isbn.9789178770755ISBN: 978-91-7877-074-8 (print)ISBN: 978-91-7877-075-5 (electronic)OAI: oai:DiVA.org:mau-13750DiVA, id: diva2:1412829
Public defence
2020-05-08, Auditorium C, C0E11, Niagara buildning, Nordenskiöldsgatan 1, Malmö, 13:00 (English)
Opponent
Supervisors
Available from: 2020-03-11 Created: 2020-03-08 Last updated: 2024-02-27Bibliographically approved
List of papers
1. Comparative Evaluation of Top-N Recommenders in e-Commerce: an Industrial Perspective
Open this publication in new window or tab >>Comparative Evaluation of Top-N Recommenders in e-Commerce: an Industrial Perspective
2015 (English)In: Proceedings: 2015 IEEE 14th International Conference on Machine Learning and Applications, ICMLA 2015, IEEE, 2015, p. 1024-1031Conference paper, Published paper (Refereed)
Abstract [en]

We experiment on two real e-commerce datasets and survey more than 30 popular e-commerce platforms to reveal what methods work best for product recommendations in industrial settings. Despite recent academic advances in the field, we observe that simple methods such as best-seller lists dominate deployed recommendation engines in e-commerce. We find our empirical findings to be well-aligned with those of the survey, where in both cases simple personalized recommenders achieve higher ranking than more advanced techniques. We also compare the traditional random evaluation protocol to our proposed chronological sampling method, which can be used for determining the optimal time-span of the training history for optimizing the performance of algorithms. This performance is also affected by a proper hyperparameter tuning, for which we propose golden section search as a fast alternative to other optimization techniques.

Place, publisher, year, edition, pages
IEEE, 2015
Keywords
recommender systems, recommenations, collaborative filtering, e-commerce, recommender systems survey, matrix factorization, golden section search, evaluation of recommender systems
National Category
Engineering and Technology
Identifiers
urn:nbn:se:mau:diva-16746 (URN)10.1109/ICMLA.2015.183 (DOI)000380483600179 ()2-s2.0-84969700034 (Scopus ID)19943 (Local ID)19943 (Archive number)19943 (OAI)
Conference
14th IEEE International Conference on Machine Learning and Applications, Miami, Florida, USA (December 9-11, 2015)
Available from: 2020-03-30 Created: 2020-03-30 Last updated: 2024-02-05Bibliographically approved
2. Towards an Ethical Recommendation Framework
Open this publication in new window or tab >>Towards an Ethical Recommendation Framework
2017 (English)In: Conference Proceedings 11 th IEEE International Conference on Research Challenges in Information Science, IEEE, 2017, p. 211-220Conference paper, Published paper (Refereed)
Abstract [en]

The goal of our study is to provide a holistic view on various ethical challenges that complicate the design and use of recommender systems (RS). Our findings materialize into an ethical recommendation framework, which maps RS development stages to the corresponding ethical concerns, and further down to known solutions and the proposed user-adjustable controls. The need for such a framework is dictated by the apparent lack of research in this particular direction and the severity of consequences stemming from the neglect of the code of ethics in recommendations. The framework aims to aid RS practitioners in staying ethically alert while taking morally charged design decisions. At the same time, it would give users the desired control over the sensitive moral aspects of recommendations via the proposed “ethical toolbox”. The idea is embraced by the participants of our feasibility study.

Place, publisher, year, edition, pages
IEEE, 2017
Series
International Conference on Research Challenges in Information Science, ISSN 2151-1357
Keywords
recommendation ethics, recommender systems, ethics
National Category
Engineering and Technology
Identifiers
urn:nbn:se:mau:diva-12584 (URN)10.1109/RCIS.2017.7956539 (DOI)000413085800023 ()2-s2.0-85024478828 (Scopus ID)23023 (Local ID)978-1-5090-5476-3 (ISBN)23023 (Archive number)23023 (OAI)
Conference
IEEE 11th International Conference on Research Challenges in Information Science (RCIS), Brighton, UK (2017)
Available from: 2020-02-29 Created: 2020-02-29 Last updated: 2025-02-04Bibliographically approved
3. A Bandit-Based Ensemble Framework for Exploration/Exploitation of Diverse Recommendation Components: An Experimental Study within E-Commerce
Open this publication in new window or tab >>A Bandit-Based Ensemble Framework for Exploration/Exploitation of Diverse Recommendation Components: An Experimental Study within E-Commerce
2020 (English)In: ACM Transactions on Interactive Intelligent Systems, ISSN 2160-6455, E-ISSN 2160-6463, Vol. 10, no 1, p. 4:1-4:32, article id 4Article in journal (Refereed) Published
Abstract [en]

This work presents an extension of Thompson Sampling bandit policy for orchestrating the collection of base recommendation algorithms for e-commerce. We focus on the problem of item-to-item recommendations, for which multiple behavioral and attribute-based predictors are provided to an ensemble learner. In addition, we detail the construction of a personalized predictor based on k-Nearest Neighbors (kNN), with temporal decay capabilities and event weighting. We show how to adapt Thompson Sampling to realistic situations when neither action availability nor reward stationarity is guaranteed. Furthermore, we investigate the effects of priming the sampler with pre-set parameters of reward probability distributions by utilizing the product catalog and/or event history, when such information is available. We report our experimental results based on the analysis of three real-world e-commerce datasets.

Place, publisher, year, edition, pages
ACM Digital Library, 2020
Keywords
E-commerce recommender systems, Thompson Sampling, multi-arm bandit ensembles, session-based recommendations, streaming recommendations
National Category
Transport Systems and Logistics
Identifiers
urn:nbn:se:mau:diva-2479 (URN)10.1145/3237187 (DOI)000564083500004 ()2-s2.0-85075692959 (Scopus ID)30500 (Local ID)30500 (Archive number)30500 (OAI)
Available from: 2020-02-27 Created: 2020-02-27 Last updated: 2024-09-19Bibliographically approved
4. FlowRec: Prototyping Session-based Recommender Systemsin Streaming Mode
Open this publication in new window or tab >>FlowRec: Prototyping Session-based Recommender Systemsin Streaming Mode
2020 (English)In: PAKDD 2020: Advances in Knowledge Discovery and Data Mining, Springer, 2020Conference paper, Published paper (Refereed)
Abstract [en]

Despite the increasing interest towards session-based and streaming recommender systems, there is still a lack of publicly available evaluation frameworks supporting both these paradigms. To address the gap, we propose FlowRec — an extension of the streaming framework Scikit-Multiflow, which opens plentiful possibilities for prototyping recommender systems operating on sessionized data streams, thanks to the underlying collection of incremental learners and support for real-time performance tracking. We describe the extended functionalities of the adapted prequential evaluation protocol, and develop a competitive recommendation algorithm on top of Scikit-Multiflow’s implementation of a Hoeffding Tree. We compare our algorithm to other known baselines for the next-item prediction task across three different domains.

Place, publisher, year, edition, pages
Springer, 2020
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 12084
Keywords
Streaming recommendations, Session-based recommendations, Prequential evaluation, Online learning, Hoeffding Tree
National Category
Computer Sciences
Identifiers
urn:nbn:se:mau:diva-17191 (URN)10.1007/978-3-030-47426-3_6 (DOI)000716986400006 ()2-s2.0-85085731034 (Scopus ID)978-3-030-47425-6 (ISBN)978-3-030-47426-3 (ISBN)
Conference
24th Pacific-Asia Conference on Knowledge Discovery and Data Mining (PAKDD), 2020
Available from: 2020-05-07 Created: 2020-05-07 Last updated: 2024-02-05Bibliographically approved
5. Matchmaking Under Fairness Constraints: A Speed Dating Case Study
Open this publication in new window or tab >>Matchmaking Under Fairness Constraints: A Speed Dating Case Study
2020 (English)In: Bias and Social Aspects in Search and Recommendation: First International Workshop, BIAS 2020, Lisbon, Portugal, April 14, Proceedings / [ed] Ludovico Boratto; Stefano Faralli; Mirko Marras; Giovanni Stilo, Springer, 2020, p. 43-57Conference paper, Published paper (Refereed)
Abstract [en]

Reported evidence of biased matchmaking calls into question the ethicality of recommendations generated by a machine learning algorithm. In the context of dating services, the failure of an automated matchmaker to respect the user’s expressed sensitive preferences (racial, religious, etc.) may lead to biased decisions perceived by users as unfair. To address the issue, we introduce the notion of preferential fairness, and propose two algorithmic approaches for re-ranking the recommendations under preferential fairness constraints. Our experimental results demonstrate that the state of fairness can be reached with minimal accuracy compromises for both binary and non-binary attributes.

Place, publisher, year, edition, pages
Springer, 2020
Series
Communications in Computer and Information Science, ISSN 1865-0929, E-ISSN 1865-0937 ; 1245
National Category
Computer Sciences
Identifiers
urn:nbn:se:mau:diva-17198 (URN)10.1007/978-3-030-52485-2_5 (DOI)2-s2.0-85088749055 (Scopus ID)978-3-030-52484-5 (ISBN)978-3-030-52485-2 (ISBN)
Conference
First International Workshop on Algorithmic Bias in Search and Recommendation, BIAS 2020, Lisbon, Portugal, April 14, Proceedings
Available from: 2020-05-08 Created: 2020-05-08 Last updated: 2024-02-05Bibliographically approved

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