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Användbarhet - En jämförelse mellan teori och praktik
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Användbarhet är ett begrepp som tenderar vara svårdefinierat i processen att utveckla system. Men vad innebär begreppet egentligen? Denna studie har undersökt huruvida den praktiska uppfattningen av användbarhet motsvarar den bild som presenteras i teorin. Genom Hertzums (2010) artikel har vi redogjort för hur de sex olika perspektiven bidrar till att skapa en förstå- else för innebörden av användbarhet. Intervjuer med användbarhetsspecialister har utgjort vårt empiriska underlag som sedan analyserats i ljuset av dessa perspektiv. Resultatet visar på en mångbottnad uppfattning och en rad aspekter som påverkar arbetet med användbarhet. Med detta resultat bidrar vi med en praktisk syn på ett teoretiserat begrepp för förbättrat framtida användbarhetsarbete.

Abstract [en]

Usability is a concept that many tend to perceive in a misleading way when it comes to devel- opment and evaluating of systems. But what does the concept of usability really mean? This study has examined whether the practical perception of usability corresponds to the image presented in theory. Through Hertzum’s (2010) article on six perspectives of usability, we have accounted for the perspectives contributing to creating an understanding for the meaning of ’usability’. Interviews with usability specialists have constituted our empirical basis, which has been analysed in the light of these perspectives. The result shows a multifaceted view and a number of aspects that affect the work with usability. With this result, we contribute with a practical view of a theorized concept for improved future usability work.

Place, publisher, year, edition, pages
2019. , p. 28
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:uu:diva-377439OAI: oai:DiVA.org:uu-377439DiVA, id: diva2:1290136
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Examiners
Available from: 2019-02-20 Created: 2019-02-19 Last updated: 2019-02-20Bibliographically approved

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Användbarhet(282 kB)48 downloads
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf