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Innovating healthcare through remote monitoring: Effects and business model
Jönköping University, Jönköping International Business School, JIBS, Informatics.
Jönköping University, Jönköping International Business School, JIBS, Informatics. Jönköping University, Jönköping International Business School, JIBS, Centre for Information Technology and Information Systems (CenITIS). Jönköping University, School of Health and Welfare, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare).ORCID iD: 0000-0002-6491-7198
2017 (English)In: Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications, IGI Global, 2017, p. 247-268Chapter in book (Other academic)
Abstract [en]

Information technology has been suggested to improve patient health outcomes and reduce healthcare cost. This study explored the business model and effects of collaborative innovation between caregivers and patients on healthcare delivery through remote patient monitoring by interviewing caregivers and surveying atrial fibrillation patients. Findings indicate that remote monitoring enhanced early detection of potential risks and quality of clinical decision-making with patients feeling more empowered and involved in their own care. The remote monitoring system which consisted of a home-based ECG and a web-based service and was offered free to patients, brought together caregivers, patients, service provider and the government as actors. The introduction of remote monitoring increased the workload of caregivers and facilitation of timely diagnostics and decision-making were not realized. IT is an enabler of innovation in healthcare, but it must be integrated into work processes with a viable business model to realize potential benefits and sustain it. 

Place, publisher, year, edition, pages
IGI Global, 2017. p. 247-268
National Category
Health Care Service and Management, Health Policy and Services and Health Economy Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hj:diva-38896DOI: 10.4018/978-1-5225-3926-1.ch012Scopus ID: 2-s2.0-85041670386ISBN: 9781522539261 (print)ISBN: 9781522539278 (electronic)OAI: oai:DiVA.org:hj-38896DiVA, id: diva2:1184553
Available from: 2018-02-21 Created: 2018-02-21 Last updated: 2018-07-18Bibliographically approved

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Health Care Service and Management, Health Policy and Services and Health EconomyInformation Systems, Social aspects

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