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Usable IT systems for mobile work
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
2005 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Today, mobile technology is making its entry into working life within all sorts of occupations. When the purpose of the technology is to support mobile work, new requirements appear – for both the technology itself and for the emerging new work processes – as a result of these new conditions. Consequently, the introduction of a new IT system will affect the organisation and the way work is performed. This thesis addresses these changes in work processes and ways to provide a supporting IT system. An underlying component of my research work is the belief that the personnel from the organisation itself must participate in a large extent when developing new work processes and when designing supporting IT systems, since they will be using the IT system as a tool in their future work practice.

To understand the nature of mobility in a work context and how it affects usability in IT systems, I have initiated studies of the area where mobile work is supported by technology. Important characteristics have been found that affect mobile work. My research work has concerned traditional professions, primarily professions within mobile healthcare.

An exhaustive study of how to design new work processes within the area of home care of the elderly has been carried out, accompanied by field studies of mobile work within the mobile healthcare sector. The results have been described in terms of aspects of future work processes that are effective and sustainable. Moreover, important characteristics of mobile technology that support this kind of mobile work have been identified. The two perspectives are then merged, in order to design usable IT systems for mobile work.

Place, publisher, year, edition, pages
Uppsala University, 2005.
Series
Information technology licentiate theses: Licentiate theses from the Department of Information Technology, ISSN 1404-5117 ; 2005-008
National Category
Human Computer Interaction
Research subject
Computer Science with specialization in Human-Computer Interaction
Identifiers
URN: urn:nbn:se:uu:diva-86376OAI: oai:DiVA.org:uu-86376DiVA, id: diva2:117186
Supervisors
Available from: 2005-11-28 Created: 2006-03-30 Last updated: 2018-01-13Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • vancouver
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Language
  • de-DE
  • en-GB
  • en-US
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  • nn-NB
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  • Other locale
More languages
Output format
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