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"That really pushes my buttons": Designing bullying and harassment training for the Workplace
Newcastle University, UK.
Newcastle University, UK.
RISE - Research Institutes of Sweden, ICT, SICS.
2018 (Engelska)Ingår i: Conference on Human Factors in Computing Systems - Proceedings, 2018Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Workplace bullying and harassment have been identified as two of the most concerning silent and unseen occupational hazards of the 21st century. The design of bespoke training addressing domain-specific job roles and relations presents a particular challenge. Using the concept of data-in-place where data is understood as being bound and produced by a particular place, this paper describes how locally-situated accounts can be used to engage employees in workplacespecific training seminars. Using higher education as a case study, we describe a four-stage design process for future training efforts: (1) in-depth interviews for further understanding of bullying and harassment; (2) design of digital probes for capturing contextual data; (3) probe deployment and subsequent data analysis; (4) data-driven discussion-based seminars. We outline the potential for digital probes in promoting the denormalization of toxic workplace cultures, considerations for novel sensitive data governance models, and the discussion of data-in-place's temporal dimension.

Ort, förlag, år, upplaga, sidor
2018.
Nyckelord [en]
Datain-place, Training, Workplace bullying, Workplace harassment, Design, Human computer interaction, Human engineering, Probes, In-depth interviews, Occupational hazards, Subsequent data analysis, Temporal dimensions, Workplace culture, Personnel training
Nationell ämneskategori
Naturvetenskap
Identifikatorer
URN: urn:nbn:se:ri:diva-34452DOI: 10.1145/3173574.3173809Scopus ID: 2-s2.0-85046950998ISBN: 9781450356206 (tryckt)ISBN: 9781450356213 (tryckt)OAI: oai:DiVA.org:ri-34452DiVA, id: diva2:1238295
Konferens
2018 CHI Conference on Human Factors in Computing Systems, CHI 2018, 21 April 2018 through 26 April 2018
Tillgänglig från: 2018-08-13 Skapad: 2018-08-13 Senast uppdaterad: 2019-02-04Bibliografiskt granskad

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