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Network-Centric Business Models for Health, Social Care and Wellbeing Solutions in the Internet of Things
KTH, Skolan för informations- och kommunikationsteknik (ICT), Kommunikationssystem, CoS, Radio Systems Laboratory (RS Lab).ORCID-id: 0000-0002-5009-723X
KTH, Skolan för informations- och kommunikationsteknik (ICT), Kommunikationssystem, CoS, Radio Systems Laboratory (RS Lab).ORCID-id: 0000-0001-9525-0712
KTH, Skolan för teknik och hälsa (STH), Hälso- och systemvetenskap, Ergonomi.ORCID-id: 0000-0002-1171-9438
(Engelska)Manuskript (preprint) (Övrigt vetenskapligt)
Abstract [en]

In this multiple case study we analyze solutions based on connected devices in the context of health, social care and wellbeing. Based on the consideration that a solution is a combination of services and products, we build on the notion that business models can be studied at a firm- and a network-level. These two levels are used to motivate the reasons why solutions emerging at the intersection of the healthcare and the ICT industries benefit from collaboration among different actors. We conclude that the firm- and the network-level development of business models provide alignment in the business network and are useful to establish the relation that technological component have with overall solutions. Our findings suggest that some component bring novelty in the final offer with affecting the ongoing operation, while other component aim at improving the internal working processes, with minimal effects on the final offer to end users. We discuss the benefits of a network-level perspective for each case.

Nationell ämneskategori
Telekommunikation Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi Ekonomi och näringsliv
Forskningsämne
Industriell ekonomi och organisation
Identifikatorer
URN: urn:nbn:se:kth:diva-213020OAI: oai:DiVA.org:kth-213020DiVA, id: diva2:1136466
Forskningsfinansiär
VINNOVA
Anmärkning

QC 20170828

Tillgänglig från: 2017-08-28 Skapad: 2017-08-28 Senast uppdaterad: 2023-03-06Bibliografiskt granskad
Ingår i avhandling
1. The Internet of Things in Health, Social Care, and Wellbeing
Öppna denna publikation i ny flik eller fönster >>The Internet of Things in Health, Social Care, and Wellbeing
2017 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
Abstract [en]

The Internet of Things (IoT) enables opportunities to remotely sense and control objects via communication networks. We study services based on connected devices and the collaboration they generate between the ICT and the Health, Social Care and Wellbeing (HSCWB) industries.

In HSCWB, IoT can support a change from episodic treatments of illness to preventive care and wellbeing solutions. The IoT can be a supporter in cost efficient and high quality health care. The objective is to achieve healthier life years and more efficiency in health and social care. Even if the potential of IoT in HSCWB has been proven in pilot projects and small-scale solutions, the benefits and opportunities for many actors are still unclear. There is a research gap in studying the roles and business opportunities for market-driven technology-based solutions enabled by connected devices.

The research approach separates technological and business domains. On the technology side, the focus is on advances in connectivity for IoT. We present the technical details on a limitation to support IoT devices in cellular networks. We quantify the limitations in the Random Access Channel of the LTE air interface to support IoT devices. Moreover, we propose the adaptation of an access mechanism to enable massive number of simultaneous access attempt in cellular networks.

On the business side, we identify and present how the conditions of the health and social care structure in Sweden affect the establishment of IoT solutions in HSCWB. We then show how these conditions have generated three distinctive development patterns—to innovate within the public sector, to develop solutions in the private care sector, or to target the wellbeing sector to avoid regulatory setbacks.

Based on these patterns, we look closer into study cases to show how business opportunities have been addressed from a business network perspective. When deploying an IoT service, not all critical challenges can be appreciated at a single firm level. Therefore, we rely on a network-level business model framework to analyze emerging IoT services in HSCWB.

The findings suggest that IoT components can improve an existing service by automating internal working processes, or they can enable new value propositions and convenience to end users. In general terms, the collaboration can be used (i) to improve the efficiency of existing services in health and social care without an original intention to change the service offering, or (ii) to create novelty and differentiation, without affecting the internal logics of existing HSCWB services.

Ort, förlag, år, upplaga, sidor
Stockholm: KTH Royal Institute of Technology, 2017. s. 82
Serie
TRITA-ICT ; 2017:15
Nyckelord
Internet-of-Things, Enabling ICT, Social care, Wellbeing, Business models, Business Ecosystems
Nationell ämneskategori
Ekonomi och näringsliv Kommunikationssystem Telekommunikation
Forskningsämne
Informations- och kommunikationsteknik
Identifikatorer
urn:nbn:se:kth:diva-212548 (URN)978-91-7729-487-0 (ISBN)
Disputation
2017-09-27, Ka-Sal C (Sal Sven-Olof Öhrvik), KTH, Kistagången 16, Kista, 13:00 (Engelska)
Opponent
Handledare
Projekt
IoT Ecosystems (VINNOVA)COIN-SWEATMTC2020M2MRISE
Anmärkning

QC 20180828

Tillgänglig från: 2017-08-28 Skapad: 2017-08-23 Senast uppdaterad: 2022-06-27Bibliografiskt granskad

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Av författaren/redaktören
Laya, AndrésMarkendahl, JanLundberg, Stefan
Av organisationen
Radio Systems Laboratory (RS Lab)Ergonomi
TelekommunikationHälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomiEkonomi och näringsliv

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