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Factors Influence Citizen Adoption for Government E-Tax Service
Örebro universitet, Handelshögskolan vid Örebro Universitet.
2012 (engelsk)Independent thesis Advanced level (degree of Master (Two Years)), 10 poäng / 15 hpOppgave
Abstract [en]

E-tax is an important function of e-government since it is highly related to the life of citizens (Wu & Chen, 2005). So in this paper I have discussed the factors influence the citizen adoption of government e-tax service. I have used the decomposed TPB model as my research model. This model integrated two important theories – TAM model and TPB model. The taxpayers were divided into adopters who have used the e-tax service and non-adopter who has used the conventional method to pay their tax. And the effect of these factors for adopters and non-adopters are different. Therefore, understand the factors’ effect can help governments formulate the corresponding measures to promote more citizens to use the e-tax service and lead to better planning and implementation of e-tax service.

sted, utgiver, år, opplag, sider
2012. , s. 19
Emneord [en]
e-tax, e-filing, electronic tax, online, acceptance, behavior intention, citizen, adoption, e-government, public service, perceived risk, compatibility, TAM model and TPB model
HSV kategori
Identifikatorer
URN: urn:nbn:se:oru:diva-22959ISRN: ORU-HHS/INF-AS-2012/0002--SEOAI: oai:DiVA.org:oru-22959DiVA, id: diva2:528165
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Social and Behavioural Science, Law
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Tilgjengelig fra: 2012-07-02 Laget: 2012-05-24 Sist oppdatert: 2018-01-12bibliografisk kontrollert

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