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Making sustainability tensions salient: changing information or people?
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE).ORCID iD: 0000-0003-0499-2927
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE). Sustainability Department, ESCP Business School, Paris, France.ORCID iD: 0000-0002-8874-1385
Research Center in Management and Economics, Universidade Católica Portuguesa, Porto, Portugal.
2025 (English)In: Business Strategy and the Environment, ISSN 0964-4733, E-ISSN 1099-0836, Vol. 34, no 2, p. 2702-2717Article in journal (Refereed) Published
Abstract [en]

Sustainability issues are associated with numerous tensions. These tensions are sometimes being referred to as wicked or even paradoxical. As long as tensions stay latent for organizational members, they will not be perceived and, thus, will not be adequately managed. The question of how tensions become salient is therefore of particular interest. Prior research suggests that contextual and cognitive factors render latent tensions salient and argues that advanced cognition is required to recognize sustainability tensions. In this paper, we show that developing cognition is only one possible strategy. We argue that information links a situation with actors' cognition and is therefore vital for rendering latent sustainability tensions salient. We show that simplifying information and making information more complex are two additional ways to recognize sustainability tensions. The situation–information–cognition (SIC) rule we develop in this article shows when and under which conditions the three strategies apply interchangeably or in combination.

Place, publisher, year, edition, pages
John Wiley & Sons, 2025. Vol. 34, no 2, p. 2702-2717
Keywords [en]
cognition, information, latent tensions, salient tensions, sustainability tensions
National Category
Business Administration
Identifiers
URN: urn:nbn:se:umu:diva-233365DOI: 10.1002/bse.4123ISI: 001388283800001Scopus ID: 2-s2.0-85213555524OAI: oai:DiVA.org:umu-233365DiVA, id: diva2:1924009
Note

First published online: 30 December 2024.

Available from: 2025-01-02 Created: 2025-01-02 Last updated: 2025-05-28Bibliographically approved

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Citation style
  • apa
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Output format
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