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PSS business model conceptualization and application
University of Brescia, Italy.
University of Brescia, Italy.
Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering. Hanken School Econ, Finland.ORCID iD: 0000-0002-4081-9737
KINE Robot Solut, Finland.
2017 (English)In: Production planning & control (Print), ISSN 0953-7287, E-ISSN 1366-5871, Vol. 28, no 15, 1251-1263 p.Article in journal (Refereed) Published
Abstract [en]

The discussion about business models has gained considerable attention in the last decade. Business model frameworks have been developed in the literature as management methods helping companies to comprehend and analyse their current business logic and guide the deployment of new strategies. In response to calls for a deeper understanding of the application of a business model approach to product-service systems (PSS), this study develops a two-level hierarchical framework that (i) includes a set of components with pertinent, second-order variables to take into account when undergoing the shift from products to solutions; (ii) supports industrial companies, especially SMEs, in designing their future business model and in consistently planning the actions needed to implement it. The framework was applied and refined within real-life settings. The application to KINE - a robot solutions supplier - shows how key challenges faced by servitization firms may be thoroughly addressed through the adoption of a business model perspective.

Place, publisher, year, edition, pages
TAYLOR & FRANCIS LTD , 2017. Vol. 28, no 15, 1251-1263 p.
Keyword [en]
Product-service systems (PSS); servitization; business model (BM); framework; SMEs
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:liu:diva-140977DOI: 10.1080/09537287.2017.1363924ISI: 000409188700005OAI: oai:DiVA.org:liu-140977DiVA: diva2:1142303
Note

Funding Agencies|European Union [609005]

Available from: 2017-09-19 Created: 2017-09-19 Last updated: 2017-10-05

Open Access in DiVA

The full text will be freely available from 2018-08-17 17:02
Available from 2018-08-17 17:02

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Kowalkowski, Christian
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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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